Once your order ships, a tracking number will be emailed to you along with a link where you can track the status of your order.
Please follow these steps:
Please contact customer service if you are still unable to locate your package(s)
No we do not allow customer pickups. Our warehouses are not open to the public. We also do not offer a showroom.
Unfortunately, we are unable to make any changes to an order once it has been placed.
No, we only ship within the USA.
No, we only ship to the lower 48 United States.
No
Yes. We offer free shipping for all orders over $89
We ship via UPS Ground, UPS Surepost or USPS.
96% of our orders are delivered within 1-2 business days. We are able to offer lightning fast shipping because our distribution centers are strategically located across the US ensuring that most addresses have 1-2 day ship times. Please note we do not ship on Saturdays and Sundays, or most major holidays.
If your order was undeliverable and returned to our warehouse, please refer to the returns section of our website.
No.
Shirtmax is now required by law to collect sales tax on orders shipped to specific states. The appropriate sales tax will be assessed and added to your merchandise total if your order is shipping to any of the following states: Alabama, Arkansas, California, Colorado, District of Columbia, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin. The sales tax for your order is based on state and local tax rates as well as the shipping and/or service location of your order.
Yes we do. Please refer to our bulk discounts icon at the top of the page.
Orders can be placed on our website through our secure checkout page. If you have a problem checking out, please email us here.
Yes we sell to individuals as well as businesses.
No account is required to purchase.
Our website inventory is updated daily so please keep checking back to see when products are back in stock.
No we offer discounts based on the quantity of your order.
Our payment options include Visa, Mastercard, Discover, American Express and Paypal.
Not at this time.
Yes, please click here to review our returns/exchange policy.
Yes all of our items are 1st Quality. We do NOT carry irregulars or seconds.
Not at this time.
Our office hours are Mon-Fri 9-5 EST. However you can place an order on our website 24 hours a day, 7 days a week. If you email us after hours, a representative will be back in touch the next business day.
Yes. We have gone to great lengths to make our website secure. Your information is protected by McAfee and GeoTrust. And we never sell your personal information.
The best way to contact us is to fill out this form and a representative will be in touch very soon.